Wagner Equipment Co.
  • NM-Carlsbad
  • Carlsbad, NM, USA
  • Full Time
  • 1 Position Available

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico and far west Texas, is seeking applications for a Mining Account Manager/Underground Service Engineer. 

  • Primary contact for Intrepid underground mine.
  • Will be responsible for monitoring and addressing issues and opportunities at Intrepid.
  • Identify and implement solutions to help improve product availability and reduce operating cost.
  • Work with mine personnel to improve maintenance practices at Intrepid.
  • Work with Wagner parts and service departments to provide a high level of service to Intrepid.
  • Work with Intrepid to develop rebuild program for equipment at the mine.
  • Identify service and parts opportunities for Wagner at Intrepid.



  • Primary contact between Wagner and Intrepid.
  • Manage inventory levels to insure service needs of Intrepid are met.
  • Coordinate regular intercompany communications.
  • Communicate issues that arise to Wagner management.


  • Insure that Wagner's safety and work policies are adhered to.
  • Manage one site service technicians schedule and duties.
  • Manage consignment and company inventories to achieve agreed availability targets.


  • Identify possible sale opportunities and work with territory sales reps to capture sales and rental opportunities.


  • Evaluate needs for additional service work and work with Intrepid and Wagner's service groups to capture these opportunities.


  • Supervise onsite service technicians at site for specific projects.


Minimum Education Required:  College degree preferred 

Minimum Experience Required:

Administrative/Clerical Experience - Advanced level

Customer Service Experience - Intermediate level

Sales Experience - Intermediate level

Superviosry/Management Experience - Intermediate level

Technical/Mechanical Experience - Advanced level

Certificates, Licenses and Registrations Required: MSHA underground certification. MSHA electrical certification.

Required Skills and Competencies:

Data Entry                                                              

Organizational Skills              

Telephone Skills                                                    

Communication Skills            

Safety Knowledge                                                  

Math Skills                             

Reading / Writing Skills                                          

Product Knowledge                

Reasoning Skills

Preferred Skills and Competencies:

  • Experience with Continuous Miners and other Room and Pillar mining equipment.
  • Expertise in electrical control and power.
  • Knowledge of Part inventory and control practices. 

Computer Skills:

Microsoft Word                                   

Microsoft Excel                                                                   

Microsoft Outlook          

Microsoft PowerPoint    

Microsoft Access           



CRM/Sales Link            

ET / SIS / SIS Web / STW   

Other:  Ability to learn job specific software and computer systems.


Wagner offers great benefits including medical/dental/vision insurance, 401K, tuition reimbursement and more.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Wagner Equipment Co.
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

    If you do not agree, you will not be able to receive text messages from this employer.
  • Sign Up For Job Alerts!

  • Share this Page