Wagner Equipment Co.
  • CO-Aurora
  • Aurora, CO, USA
  • Full Time
  • 1 Position Available

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico and far west Texas, is seeking applications for a Field Service Welder.

The Field Service Welder works with no direct supervision and is responsible for making sound structural repairs with all welds neat in appearance or ground off flush. Work will be performed at the shop or customers site.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Administrative:

Maintains truck and crane inspection logs on a daily basis
Completes CAT service reports daily that are legible, have proper grammar and sentence structure,
and appropriate SIMS code
Transmits photos, timecards, service reports, and other information through e-mail
Maintains good customer records on jobs that have been assigned
Maintains credit card receipts for accounting purposes

Organizational:
Works with the Service Department, Product Support Representatives, and Sales Department to meet
all of the customer's needs

Interpersonal:
Communicates with customers on the diagnosis and status of repairs, parts, and other concerns
Teaches and coaches other technicians in the field

Sales:
Promotes Wagner Equipment Co. to customers

Technical:
Accurately troubleshoots and repairs CAT equipment the first time
Reads, understands, and applies electrical and hydraulic schematics to repair work
Safely rigs or hooks components for lifting
Removes, repairs, and installs major components in varying configurations of equipment
Maintains tooling in good working order as per MSHA and OSHA regulations
Makes determinations in the field on warranty repair and guidelines, communicating decisions to
customer and dispatcher
Maintains service vehicle in safe and good repair

ESSENTIAL JOB REQUIREMENTS
Minimum Education Required: High School Diploma or GED and Relevant CAT accredited courses

Minimum Experience Required: Five + years' experience servicing heavy equipment

Administrative / Clerical Experience - Basic Level

Customer Service Experience - Intermediate Level

Sales Experience - Intermediate Level

Technical/Mechanical Experience - Advanced Level

Certificates, Licenses and Registrations Required: Welding certification, and must be able to obtain
the DOT Health Card, Class D Driver's License and MSHA license

Required Skills and Competencies:
Data Entry

Organizational Skills
Telephone Skills

Communication Skills
Safety Knowledge

Math Skills
Reading / Writing Skills

Product Knowledge
Reasoning Skills

Other:
Ability to work independently with little or no direction
Well-rounded knowledge of CAT equipment

Computer Skills:

Microsoft Word - Basic Level

Microsot Outlook - Basic Level

DBS - Intermediate Level

ET/SIS/SIS Web/STW - Intermediate Level

Other relevant information:
Other duties as assigned by Manager

 

Wagner offers great benefits including medical/dental/vision insurance, 401K, tuition reimbursement and more.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Wagner Equipment Co.
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