Wagner Equipment Co.
  • CO-Aurora
  • Aurora, CO, USA
  • Full Time
  • 2 Positions Available

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico and far west Texas, is seeking applications for a CSA National Accounts Coordinator.

This position is responsible for quoting, scheduling maintenance and corrective repairs, and project management of generator, transfer switches, and engine systems for national accounts at sites located throughout North America. To include additional sales for preventive maintenance, repairs, and projects.

ESSENTIAL FUNCTIONS AND BASIC DUTIES


Administrative:
Reports all deficiencies and training needs to CSA National Accounts Manager
Maintains accurate contact records for vendors in the shared-department database
Ensures accurate reporting to primary customer
Secures and develops accurate quotes for all services not covered by contract pricing
Receives and processes invoices for services and ensures billing to clients in timely and accurate manner
Collaborates with external and internal vendors to get services completed
Locates and identifies vendors
Sets up business accounts and maintains status with vendors
Implements department and customer procedures
Assists Manager in quotation of potential new accounts

Organizational:
Participates in on-call emergency response duty
Communicates with internal departments to ensure that accounts are set up, invoices are entered, and parts are available and or ordered

Interpersonal:
Advances and preserves vendor relationships
Participates in customer-status update meetings
Accustom to and or comfortable with change
Flexibility


Sales:
Responsible for additional sales in corrective work and adding additional units to the contract

Technical:
Understands and carries out contract obligations with primary customer
Provides scheduling of maintenance, quoting and scheduling of corrective repairs of generator, engine systems, and transferswitchs for national accounts
Basic comprehension of MOPS/ SCOPES and or developing them

ESSENTIAL JOB REQUIREMENTS
Minimum Education Required:  High School Diploma or GED

Minimum Experience Required: Three years in an administrative position

Administrative / Clerical Experience - Advanced Level

Customer Service Experience - Advanced Level

Sales Experience - Intermediate Level

Supervisory/Management Experience - Intermediate Level

Technical/Mechanical Experience - Intermediate Level

Required Skills and Competencies:
Data Entry

Organizational Skills
Telephone Skills

Communication Skills
Safety Knowledge

Math Skills
Reading / Writing Skills

Product Knowledge
Reasoning Skills

Other:

Self Starter
Technical background related to industry
Minimal supervision needed

Preferred Skills and Competencies:
Strong electrical systems knowledge preferred
Familiar with and understands CAT and other brands nomenclature
Logistical knowledge of CAT and dealer networks
Effective understanding of transfer switches, generator and engine systems

Computer Skills:

Microsoft Word - Basic Level

Microsoft Outlook - Basic Level

Microsoft Excel - Intermediate Level

Microsoft Access - Basic Level

ET/SIS/SIS Web/STW - Basic Level

Other relevant information:  Other duties as assigned by Manager

 

Wagner offers great benefits including medical/dental/vision insurance, 401K, tuition reimbursement and more.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Wagner Equipment Co.
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