Wagner Equipment Co.
  • Moffat County
  • Moffat County, CO, USA
  • Full Time
  • 1 Position Available

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico and far west Texas, is seeking applications for a Parts Counter Sales person. The Parts Counter Sales person is responsible for the sale of parts to customers in the Parts Counter area, exhibiting strong parts knowledge and customer service skills.


ESSENTIAL FUNCTIONS AND BASIC DUTIES
Administrative:
Receives phone-in and walk in customers' request for parts
Locates parts for customers on various machines, CAT, and other brands we service
Finds parts using automated system
Maintains good notes, organized desk for easy and quick access to information
Maintains warranty credits/inspections and Warranty return processes
Pulls orders
Processes Customer and Shop order credits and quotes

Organizational:
Puts proper notes on orders for backorder analysts to process backorders
Ensures proper shipping instructions are placed on orders
Works cooperatively with fellow team members to accomplish warehouse/parts goals
Functions as the liaison to the Service Shops for parts backorders

Interpersonal:
Answers phone calls as a primary responsibility in a prompt and professional manner
Helps fellow counter personnel find parts information more efficiently
Assists the supervisor in projects when called upon
Handles on-call duties, assisting customers after hours

Sales:
Appropriately suggests the purchase of additional items when selling a part
Provides leads to PSSR's, Service shops, etc.

Technical:
Relays proper parts technical information when necessary
Directs customers to the proper service techs, when more information is needed

ESSENTIAL JOB REQUIREMENTS
Minimum Education Required:  High School Diploma or GED

Minimum Experience Required: One or more years working with parts

Required Skills and Competencies:
Data Entry

Organizational Skills
Telephone Skills

Communication Skills
Safety Knowledge

Math Skills
Reading / Writing Skills

Product Knowledge
Reasoning Skills

Other relevant information:  Other duties as assigned by Manager  

Wagner offers great benefits including medical/dental/vision insurance, 401K, tuition reimbursement and more.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Wagner Equipment Co.
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