Wagner Equipment Co.
  • CO-Grand Junction
  • Grand Junction, CO, USA
  • Full Time
  • 1 Position Available

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico and far west Texas, is seeking applications for a Power Systems Field Service Mechanic. The Power Systems Field Service Journey Technician works with no direct supervision in diagnosing, troubleshooting, and repairing engines and generators at the customer's site. 

ESSENTIAL FUNCTIONS AND BASIC DUTIES
Administrative:
Prepares and submits accurate and complete service reports daily
Prepares and completes all related PM inspection forms and generator packages-startup documents
Effectively communicates with customers, manager and office personnel verbally and in writing
Correctly informs service clerk, service coordinator or management of changes in scope of work and charges work to appropriate work order segments. Advises coordinator when leaving job site if other work is required
Uses SIS (Service Information System) and requests correct parts. Properly uses Caterpillar resources, laptop, com adapters, and all tooling associated with job duties
Keeps and maintains all information while on a job and utilizes current field office processes to retain and track information
Performs work in a safe and professional manner. Keeps truck, all tooling, customer site and work area clean when departing work area
Actively participates in the Wagner safety culture to include completing job safety assessments, near miss reporting and all safety training

Interpersonal:
Communicates effectively with Service Writer, Field Coordinators and Field Service Managers to ensure problems, nature of repair, and status of repairs are understood and followed

Sales:
Promotes corrective repairs and services to customers. All warranty concerns are discussed with Field Manager before being discussed with customer and is determined by Caterpillar warranty is applicable

Technical:
Analyzes customer repair and maintenance requirements on engine and generator or ATS
Performs work accurately within close proximity of estimated amount, Customer Service Agreement (CSA), or others with no rework
Stays current with developments in tooling, technologies and systems
Working knowledge of generator control panels, automatic transfer switches, synchronize and parallel operation, REDCO gauge-EMCP4, ASCO-MX150, ISO
Generator and voltage regulators, brushless SR4-LC, tray-CDVR
In-depth knowledge of Cat gas engines, legacy stoichiometric through National Service Performance Standard (NSPS) to include air/fuel ratio control to meet local regulatory requirements, G3300-G3600
Understands and properly repairs Caterpillar electronic engine control systems
Stays current in technical training
Familiarity with Cat diesel engines to include legacy mechanical through Tier 4 electronic engines to include exhaust after treatment and Perkins through C175
Highly proficient using SIS, TMI, Power Net, GERP

Supervisory:
Provides direction, training, mentoring and guidance to other technicians as needed

ESSENTIAL JOB REQUIREMENTS
Minimum Education Required: High School Diploma or GED with graduation from an accredited technical school specialized in diesel engine or generator repair and maintenance preferred
Minimum Experience Required: Five years working on generators, electrical systems, engine tear down and rebuilds and complete system repair.

Experience Defined:
Administrative Experience - Basic
Customer Service Experience - Intermediate
Technical - Advanced

Certificates, Licenses and Registrations Required:
Commercial Driver's License with valid medical card

Required Skills and Competencies
Organizational Skills

Communication Skills
Safety Knowledge

Math Skills
Reading / Writing Skills

Product Knowledge
Reasoning Skills

Preferred Skills and Competencies
Understanding of Caterpillar warranty programs and coverage
Accredited electrical, engine, generator training/education
Ability to troubleshoot down to component level
Experience with Cat ET
Use Cat electrical Schematics to determine wiring, sensor, and ECM functionality 

Wagner offers great benefits including medical/dental/vision insurance, 401K, tuition reimbursement and more.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Wagner Equipment Co.
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