Wagner Equipment Co.
  • CO-Aurora
  • Aurora, CO, USA
  • Full Time
  • 1 Position Available

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico, and far west Texas, is seeking applications for a Class A Technician in our Truck Shop. 

Under minimal supervision, the Class A Technician is responsible for the diagnosis, repair, reconditioning, overhaul, and maintenance of customer and company on-highway truck engines, electronics, and chassis components. Depending on location and assignment, the technician will be responsible for some or all of the functions and duties listed below.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Administrative:

  • Prepares accurate and complete service reports and turns them in on time
  • Prepares and completes all related inspection forms for on-highway tractors and trailers
  • Effectively communicates with customers and peers verbally and in writing
  • Accurately completes time cards and other work station functions
  • Correctly charges work to appropriate work order segments
  • Uses SIS (Service Information System) and orders correct parts, as well as properly uses Caterpillar web sites
  • Keeps and maintains all information while on a job and utilizes current shop processes to retain and track information
  • Performs work in a neat and professional manner

Interpersonal:

  • Communicates effectively with Service Writer, Shop Coordinators, and Shop Managers to ensure problems, nature of repair, and status of repair are understood and followed up on

Sales:

  • Promotes additional work and services to customers

Technical:

  • Diagnoses and troubleshoots engine and on-highway truck malfunctions and failures
  • Analyzes customer repair and maintenance requirements on engines and chassis
  • Performs work accurately within close proximity of TRG and with minimal rework
  • Keeps up to date with developments in tooling, technologies, and systems
  • Uses safe working practices and follows all company safety requirements
  • Maintains a clean and organized work area
  • Performs maintenance activities on new and rebuilt/repaired equipment
  • Makes recommendations as to repairs meeting warranty criteria
  • Makes parts replacement decisions assuring optimum economic reusability
  • Understands Caterpillar Electronic Engine Control systems and properly troubleshoots and repairs systems
  • Understands Caterpillar On-Highway emissions systems and completes diagnosis and repair with minimal supervision
  • Uses Caterpillar web-based information to properly repair
  • Completes and passes ALL the Caterpillar online training available for the appropriate area
  • Willingness to learn new technologies and procedures

Supervisory:

  • Provides direction, training, mentoring, and guidance to other technicians as may be assigned by service supervisors

ESSENTIAL JOB REQUIREMENTS

Minimum Education Required:  High School Diploma or GED or Graduation from an accredited technical school in diesel engine or earthmoving repair preferred

Minimum Experience Required: Four years in heavy equipment, engine or electric power generation system repair

Administrative / Clerical Experience - Basic Level

Customer Service Experience - Intermediate Level

Technical or Mechanical - Advanced Level 

 

Certificates, Licenses and Registrations Required:

CDL (will be required to advance from B to A)

609 Air Conditioning Certification

Air Brake Certification

DOT Inspector Qualifications

 

Required Skills and Competencies:

Data Entry                                                              

Organizational Skills              

Telephone Skills                                                     

Communication Skills            

Safety Knowledge                                                 

Math Skills                             

Reading / Writing Skills                                          

Product Knowledge               

Reasoning Skills   

 

Preferred Skills and Competencies:

Understanding of Caterpillar warranty programs and coverage

 

Computer Skills:                                     

Microsoft Word - Basic                                                                               

Microsoft Outlook - Basic

Other:  Basic ability to search for and enter data into a computer. Ability to type service reports

                 

Other relevant information:

  • May work in field conditions, out of a service truck, without the normal support functions of a service shop
  • Other duties as assigned by Manager

 

Wagner offers great benefits including medical/dental/vision insurance, 401K, tuition reimbursement and more.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Wagner Equipment Co.
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